About Us

Malaysia’s First DVS-Licensed Pet Hotel & Lifestyle Hub

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Ollie & Hana is proud to be the first DVS-certified pet hotel in Malaysia, fully licensed under the Department of Veterinary Services (DVS), setting a new national benchmark in pet hospitality and care standards.

Open 365 days a year, Ollie & Hana has multiple locations in Kuala Lumpur (KL) and Petaling Jaya (PJ), offering a comprehensive range of premium services including pet hotel, dog daycare, professional grooming, dog training, pet wellness therapies, custom cakes and meals from our pet bakery, and a pet-friendly human café, all under one roof.

Our philosophy centers on Safety, Hygiene, and Happiness, ensuring every pet receives personalized attention in a clean, comfortable, and stress-free environment. From daily daycare to long-term boarding, every pet at Ollie & Hana is treated like family, with round-the-clock care, enrichment activities, and professional monitoring.

As the first pet hotel in Malaysia to meet DVS standards, Ollie & Hana is committed to raising the bar in ethical and responsible pet care, giving pawrents peace of mind and pets a second home they love coming back to.

365 Days

Pet Care All Year Round

All-in-1

Convenience Services

Our Vision

To create a world where no pet is ever abused or abandoned, by building a safe, loving, and judgment-free space for every pet, every day.

Our Mission

To bring trusted pet care and community support to every neighbourhood, so that every pawrent, regardless of background, has access to love-driven, professional services near home.

Our Core Value

1. Compassion Over Everything

We believe every pet deserves love, respect, and dignity, no matter their background or behavior. We serve with empathy, without judgement, and treat every animal like family.

2.⁠ ⁠Safety You Can Trust

As Malaysia’s first DVS-licensed pet hotel, we uphold the highest standards of safety, hygiene, and ethical care, 365 days a year. Every decision, space, and service is designed with pets’ wellbeing in mind.

3.⁠ ⁠Zero Abuse. Zero Abandonment.

We are not just a business, we are a movement to end cruelty and neglect. Through responsible care, education, and community support, we aim to build a future where no pet is ever left behind.

Group Milestones

Our Leadership Team

Benson Ooi

Benson Ooi 

Chief Executive Officer
Isabelle Sia

Isabelle Sia

Chief Operating Officer
team dave

Dave Teoh

Chief Canine Training Officer