Pet Hotel

Pet boarding is a professional lodging service that provides your dog with a safe and stress-free staycation while you are away. Unlike pet sitting, boarding provides a dedicated environment where your pet receives expert care, scheduled feeding, exercise, and socialization under constant supervision.

If you want more info, you can check out our article explaining what a pet boarding service is.

Yes! Ollie & Hana is proud to be Malaysia’s first DVS-licensed pet hotel, fully certified by the Department of Veterinary Services.

Choosing professional dog boarding is more than just finding a place for your pet to stay. Research shows that structured care, socialisation, and routine greatly improve a dog’s well-being while reducing stress for owners.

• Reduces Separation Anxiety: Studies indicate that up to 20–40% of dogs referred to animal behaviour practices experience separation-related distress when left alone. A stimulating environment with caregivers and canine companions helps ease this anxiety.
• Ensures Safety and Security: Unsupervised pets face higher risks of injury or ingestion of harmful objects. Our facilities are designed as safe, controlled spaces, minimising these hazards.
• Maintains Routine: Veterinary experts emphasise that consistency in feeding and exercise schedules reduces stress and supports digestive and behavioural health. We maintain your dog’s established routines for their comfort.
• Promotes Socialisation: Research shows that dogs regularly exposed to positive interactions with other dogs display better social behaviour and reduced aggression (PetMD). Boarding provides safe, supervised opportunities for healthy interaction.
• Gives You Peace of Mind: Surveys reveal that nearly 47% of pet owners feel anxious about leaving their dogs alone for extended periods. With round-the-clock professional care, you can travel or focus on commitments knowing your dog is happy and safe.

Yes! Our boarding is designed to be stress-free. Dogs only stay in their private sleeping capsules during meal times and bedtime, ensuring comfort and rest. For the rest of the day, they enjoy playtime and socialisation at our supervised playground area with other dogs.

Playtime is built into every scheduled daily routine. They’ll enjoy multiple supervised sessions each day, grouped by behavior and temperament for safe and happy interactions. If your dog prefers one-on-one attention, we can discuss and arrange to give them individual play sessions instead.

No worries, we’ve got this covered. Our trained team carefully follows your instructions for medications and feeding, and we can accommodate most dietary needs. Just bring along enough of your dog’s regular food and any medications, and we’ll make sure they stay healthy, happy, and on their usual routine.

Yes, we are open 365 days a year, including public holidays and weekends.